FAQ
Common questions, answered clearly.
Quick answers about guidance, mentors, webinars, bookings, and accounts.
Is Immigroov legal advice?
No. Immigroov and its Groovia assistant provide educational information and access to lived experience. Consult an appropriately qualified professional for legal advice about your circumstances.
How do I choose a mentor?
Filter by destination, topic, and language, then review the person’s profile, experience, services, price, and availability.
How do webinars work?
Register from the webinar page. Confirmed attendees receive access through the protected join flow when the session is available.
Can a mentor request a webinar?
Yes. Mentors can submit a hosting request from their mentor dashboard. An administrator reviews it before publication.
Where are my bookings?
Signed-in customers can review their sessions from the account area.
How do I get support?
Use the contact form and include the email attached to your account plus any relevant booking or webinar details.